Before contacting The Plantrician Project, please read the technology requirements and details below.
If you are having trouble accessing, viewing of hearing the sessions. in almost all instances, the problem will be with the computer, laptop or mobile device you are attempting to view the sessions from. Please check that your speakers and volume controls are working properly and that you have an adequate internet connection. We will not be able to help you with speaker and/or volume control problems associated with your computer, laptop or mobile device or with your internet connection.
With that said, if you still need to reach us, you can do so at info@pbnhc.com or adunnam@plantricianproject.org or by phone at 561-810-6713 or 914-318-2059. Thank you!
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Check that the computer you are using has speakers. Check your volume controls. There are three areas you may find volume controls:
Click here to learn how to turn on Live Captions in Google Chrome.
Chrome 80 introduced a change that may prevent playback of Mediasite content that is embedded in other webpages, such as within an LMS. If you are using Chrome 80 and receiving an error message of "Your playback ticket is not valid for this session", please follow the instructions below to change a Chrome setting. After changing the setting, refresh the webpage and the content should play back normally.
For the best presentation viewing experience, we recommend the following: