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If you are already using Google Chrome, make sure it is updated to its newest version.
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Check that the computer you are using has speakers. Check your volume controls. There are three areas you may find volume controls:
Click here to learn how to turn on Live Captions in Google Chrome.
Chrome 80 introduced a change that may prevent playback of Mediasite content that is embedded in other webpages, such as within an LMS. If you are using Chrome 80 and receiving an error message of "Your playback ticket is not valid for this session", please follow the instructions below to change a Chrome setting. After changing the setting, refresh the webpage and the content should play back normally.
For the best presentation viewing experience, we recommend the following: