Virtual Psychonomics 2020 Annual Meeting


Frequently Asked Questions

Download the 2020 program (PDF). 

Download the Meeting App. Available on the Apple App Store and Google Play Store.

How to use Mediasite Learn how to navigate and make the most of Mediasite, the online meeting platform of Virtual Psychonomics.

How to use Airmeet Learn how to navigate and make the most of Airmeet, the meeting's virtual networking platform

General Questions

What time zone is the event based on?

All times listed are in Eastern Standard Time.

How long will the Virtual Conference content be available?

All content will be available for on-demand access for 6 months following the meeting.

How do I build my personalized schedule?

This can be done within the conference app: To create a customized schedule, click on a session of interest, then select the calendar icon labeled “add” at the top of the screen. That session will automatically be added to your personal schedule, which can be accessed through the “Schedule” icon on the home screen.

How far ahead of time should I log in to a session?

At the beginning of each day, we recommend that you log in 10 – 15 minutes prior to the start time to double-check your connection and sound. For the best live attendee experience with the chat feature, be sure to be logged in before the session is scheduled to begin and start the session ON TIME.

How do I change my name as it appears in the session chat?

Log out of the website using the Log Out button and log back in while making sure to enter your name in the log in fields as you would like your name to appear when you post to the chat window.

I am unable to hear any sound.

If you are unable to hear any sound at all, be sure your speakers are turned on, and your audio volume within the live broadcast window is not muted or too low.

The presentation slides or screen appear blurry.

If the slides or a speaker appear blurry at any point, it may be an internet connectivity issue. If you know that your connection is good, and after you refresh your screen, the images are still distorted, the issues are with the speaker’s connectivity.

I am having trouble with the Video Feed.

If you are having trouble with the Video Feed, or if you are not seeing any video at all during the time of the live stream event, try refreshing your browser. You can do this by clicking the circular refresh icon beside the URL or by holding down Ctrl+R buttons on your keyboard on a desktop/laptop.

I need more help!

No problem, our staff team is available to assist you -

You can access the Help Desk by clicking the “Quick Question” button in the bottom right corner of the screen on this page. This chat will be run by PS staff and will be staffed during the following hours:

  • Thur 11/19 8am-10:00pm EST
  • Fri 11/20 8:30am-6pm EST
  • Sat 11/21 8:30am-6pm EST
  • Sun 11/22 2-4pm EST


You can contact us at: 

Email: info@psychonomic.orgPhone: +1 847-375-3696
Office Hours: Monday - Friday, 8:00 a.m. to 6:00 p.m. CT

Oral Sessions

How do I view a presentation?

Click the “View Session” button under the talk title, which will open a new media player page window. You must click the play arrow for the session to begin.

What is the presentation format?

Spoken talks are set to run the prerecorded presentation at the published talk time. If a prerecorded talk ends before the full talk length, the live Q&A will begin early.  If a presenter is not available for their live Q&A, a slide will be displayed during that Q&A time, and the next prerecorded talk will begin at its scheduled time.  Since the Psychonomics conference runs on a tight schedule, and in order to ensure that all presenters receive the same access to live Q&A, any live Q&A session that exceeds its allotted timeframe will be cut off.

How do I chat?

Each session has its own chat window in the media player page.

How do I ask the presenter questions?

Attendees must submit their questions via the “Ask the Presenter” button in the media player page. The Chat box is intended for interaction with other attendees only; questions submitted in the Chat will likely not be seen by the presenter. Questions submitted via the “Ask the Presenter” box are only visible to the presenter and/or moderator; they will not be visible to other attendees. Attendees may submit questions at any time while the prerecorded presentation is playing and during the live Q&A session. The moderator and presenter receive all submitted questions and will respond live on camera following the playing of the prerecorded presentation.

What if I missed the live broadcast of a session, can I watch it later?

All of the sessions will be made available for on demand viewing within 48 hours after their live broadcast is complete. They will remain available online for six months.

I joined the wrong session, can I change?

Yes, you may switch between the sessions at any time during the live broadcast.

I am a speaker and was told to be available for Q&A during the Live Event, what should I do?

Please access the speaker ready room via the link provided in your Outlook appointment and presenter email. Moderators should log into the zoom room 30 minutes prior to their session start time. Presenters should log into the zoom room 15 minutes before their scheduled talk time. If you have additional questions please email us at or chat a Psychonomic Society staff member via the chat widget in the lower right corner of your screen.

Poster Sessions

How do I view a presentation?

Click the “View Session” button under the talk titles which will open a new media player page window.  You must click the play arrow for the session to begin.

Presentations were accepted in 1 of 3 formats – PowerPoint with video, silent PowerPoint, or PDF. 

What is the Live Q&A?

Poster presenters will be hosting their own live Q&A meeting via one of our preferred platforms (Zoom, Webex, BlueJeans, and Microsoft Teams).  The meeting link was provided by the presenter and is accessible by clicking the “Live Q&A” button at the time of their poster presentation.  If a link is not working PS has no ability to start that meeting on the presenter’s behalf.  We recommend emailing the presenter whose email is listed at the end of the abstract copy. 

How do I view the poster presentation abstract?

Click on the title of the poster presentation and a light box should appear with the abstract and presenters email address.

Networking Sessions

How do I access the virtual networking receptions and coffee chats?

PS is hosting all networking events on the Airmeet virtual platform, which allows for small group interactions with audio and video. A link for Airmeet will be posted with each event. 


How can I access Airmeet?

You will be able to access the Airmeet platform through links for certain networking and social events provided on PS’s Mediasite platform. The Airmeet link will take you to the event’s landing page in another tab on your browser.

How do I return to the Meeting after an Airmeet event is over?

To return to the meeting once the Airmeet session is over, simply close the browser for Airmeet, or select the appropriate tab within your browser.

How do I join an event in Airmeet?

When you register for the Airmeet sessions, you will have to login using Email, Google, Facebook, LinkedIn, or Twitter, then fill out your attendee card to include your Name, Professional Title, Organization, and Location. Once you’ve tested your camera and microphone, you’ll be able to enter the social lounge. After you have logged in the first time, you will not have to fill out an attendee card again as it will be saved.

How do I test my camera and microphone?

You will be asked to test your setup before entering the Airmeet venue. When accessing a table, you will be prompted to allow permission for using the camera and microphone. Click on Allow for camera and microphone. To change a setting in your Chrome browser, go to Settings, then Site settings, then click Camera or Microphone and put

Which browsers do you support?

We support all modern browsers. However, we recommend the latest version of Chrome to be used for the best experience – Chrome 79 or latest.

Will it work on a mobile browser?

The mobile experience will NOT be accessible for Airmeet’s Social Lounge. We recommend that you use a desktop or laptop with a stable internet connection. The event is best experienced on Chrome.

Can I change my attendee card after I join an Airmeet?

Yes, this can be edited for future events if you click on ‘My Profile’ on the top right corner and make the required changes.

How do I interact with others in Airmeet?

You can communicate via table discussions as well as the chat feature. Once you click the “Take a seat” button below your desired table, turn on your camera and mic (both at the bottom of your table screen). You can share your screen with your table and communicate through your private table chat. You can use the chat feature (located to the right of the screen) to message all attendees in the event or to privately message another attendee one-on-one.

How many people can be in a virtual table?

Each virtual table can accommodate up to eight people at a time.

How do I move from one table to another?

When you are ready to move to another table, click on the “leave the table” button on the bottom right. Once you have decided which table to join next, click “Take a seat” and turn on your camera and microphone.

How do I make my table chat screen larger?

When you are chatting with your table, hover your mouse over your table chat to move it around the screen. If you hover over the corner, you can minimize and maximize your table chat. This will affect the size of everyone’s video screen and attendee card information.

How can I report an inappropriate comment by another user?

You can report any inappropriate message in the chat window. Simply select the message you want to report and click “report” from the drop-down menu. A message will be sent to staff, and they will investigate.

I got disconnected. What do I do?

Disconnection could be a result of poor internet connectivity or a technical glitch. To connect again, please try following steps:

Please make sure you have a stable internet connection.

Reload the page. You should automatically join the Airmeet session.

Join Airmeet event from an incognito tab as it could be a cache issue.

What if I need help?

There will be PS staff member present as the host for each event. You can send a direct chat to your host during the event to answer any questions. You can also check the blue question mark at the bottom right of the screen. In the attendee list tab, you can search for “Psychonomic Society Staff” and send a direct message.